Where it starts
The device is down and the schedule does not know
Snags live in a maintenance tool, sessions in a scheduling tool, qualification tests in a folder. A grounded device gets booked anyway, the customer arrives, and utilisation is worked out by hand at month end.
What Qualify does
Devices and sessions in the same calendar
- A snag that affects serviceability grounds the device instantly; nothing can be booked on it until it is fixed
- Maintenance with a booked window that shows as downtime
- Qualification tests from plan to approval, with due dates that warn early
- Operating hours and daily limits respected by every booking
- An engineer role that sees devices, not grades
- Utilisation and a technical dashboard for the engineering meeting
What you end up with
Fewer surprises, better numbers
- No session booked on a grounded device
- Customer batches planned against real device capacity, twelve months out
- Hours delivered and hours lost, per device and per day
- Approved qualification tests that cannot be altered
